if you receive a payment--where does it show? i got an email stating that i was paid.where should it show? the merchantcenter shows it as pending.

Can I get live help with Self-Employed Intuit?

Answer

Thank you for posting here in the Community, mark.huddleston.

I can help you account your business income in QuickBooks Self-Employed.

If your QuickBooks Self-Employed and Merchants account are connected, once your clients pay the invoice through online, the system will automatically tag the invoice in QBSE as Paid.

To count it as an Income, simply tag the payment as Business Income (if the bank where the payment is received is connected to QBSE). If it's not, you can manually add the transaction. Here's how:

  1. Go to your Transactions page.
  2. Click the Add Transaction button.
  3. Enter the details for the transaction and select Business Income
  4. Click Save.

The date format should be M/D/YY. You can check this knowledge base article for more information: Add a new transaction.

However, if you want to reach to our QBSE Support Team, check this contact QuickBooks Self-Employed Support article for more information.

That should help you check your business income. Keep me posted on how it goes after trying the steps by leaving a comment below. Take care and have a great week.

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IntuitMaryJoy , Community Support Specialist
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