Can you fix this ? I downloaded the data using "Export to Excel". However the excel cannot show the numbers ( accounting names only).

I just download the data in Excel such as report -> Profit and loss -> Export to excel. However the excel only has accounting names and all of the amounts are not shown in. Meanwhile if I use PDF, I can get all of the data including the amounts. does someone know how to fix this ?

Answer

Hi there, mkamiguchi.

When exporting a report to Excel, the worksheet opens in Restricted View preventing the cells from updating properly. To show the amounts from the report, you can click the Enable Editing button on the Message Bar.

If you close it accidentally, you can follow the steps below to turn on the Enable Editing option.

Here's how:

  1. Click File on the top menu.
  2. Select Info.
  3. Click Enable Editing.

If the same thing happens, you can try updating the Microsoft Excel application to the latest version. If you have the current one, you can try repairing it. You contact Microsoft Support Team if you need further assistance.

Please reply to this post by leaving a comment below if you have more questions.

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IntuitRC , Community Support Specialist
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