Can we use multiple bluetooth readers simultaneously (with multiple devices)?

Hi - We are a nonprofit which operates a store at several events per year.  During these events we are MOBBED.  We need to have several people helping customers and able to accept payments simultaneously.  We have one swipe reader and one bluetooth reader, but that is not enough.  My question is, if I get additional bluetooth readers, how will pairing work?  Does each reader have a unique identifier so it can be recognized and paired to a specific cashier's device each event?  (and Cashiers -- ergo devices -- will vary at each event).  I'm concerned about devices hopping on an off the readers and not knowing which is paired to what device.  

Answer

Hello there, cisvjax,

When accepting simultaneous payments using multiple Bluetooth readers, you need to have an additional set of reader and phone. Let me provide further details about this.

In QuickBooks GoPayments, only one reader/device can be used per phone. You can get additional readers and phones so you can process payments simultaneously. Each reader will have a unique identifier so the device can be paired to a specific cashier.

To know more about the Bluetooth card readers features, compatibility, and how to set it up, you can check out these articles: 

In case you want to order an additional GoPayment card reader, you can visit this link for the steps: Order a GoPayment Card Reader.

That should give you the information you need. Please feel free to drop a comment if you have other concerns about QuickBooks Bluetooth readers. I'm always here to help.

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IntuitRea , Community Support Specialist
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