Delay in automatic bank feeds

Hello, I have signed up for automatic bank feeds but there is a major delay which really hinders the business. For example today is 3d May but latest bank feed entry is from 15th April. Is there a setting that I have not done or is that a common problem or is that a problem with the bank? How can I fix this? Thank you to all smart QuickBooks users for taking the time. 

Answer

Hi Accounts,

I'm here to help and ensure that QuickBooks updates the latest bank feed.

QuickBooks Online updates bank transactions automatically every night. You don't have to do anything, since the information we receive depends on what your bank shares with us.

If you're not receiving an automatic update, let's  do it manually. Here's how:

  1. Click Banking on the left menu.
  2. On the Banking page, select Update.
  3. If prompted, enter your Multi-Factor Authentication (MFA) credentials and select Continue update.

Here's an article for more details about automatic and manual updates: How to Use Automatic And Manual Online Banking Updates.

Reach out to us if you need anything else. We're always here to help you.

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IntuitMariaS , Community Support Specialist
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