Missing discount line in app on Android

I have a discount line (between subtotal sales tax) on invoices on the qbo app, but someone I know does not have that line. I am trying to give him advice on how to add that line on the app. 

Answer

Hello there, service,

You need to turn on the discount feature first using a web browser so the discount line will appear when using your QuickBooks Online App. Let me guide you how.

  1. Go to the Gear icon, then choose Account and Settings.
  2. Select the Sales tab.
  3. Click anywhere in the Sales form content section.
  4. Put a check mark on the box beside Discount.
  5. Click Save, then Done.

Once completed, you can log in to your QuickBooks account using the app, then try to create an invoice. You can now be able to view the discount line between the Subtotal and Sales tax.

You can refer to the screenshots below for your reference.

To know more about the discount item, you can check out this article: Discount as Line Item on Invoices and Sales Receipts.

Please let me know if you have other concerns about QuickBooks features. I'm just around if you need help.

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IntuitRea , Community Support Specialist
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