how can we rest the password ?

Answer

Hi Dushan.P,

Let's make sure to reset the password in your QuickBooks Online account.

Here's how:

  1. Go to the QuickBooks Online sign in page: qbo.intuit.com
  2. Select I forgot my user ID or Password.
  3. Enter your phone number, email address, or user ID and click Continue.
  4. Follow the prompts with the next steps.

If you didn't receive an email about password reset instructions, check your spam or junk folders. You can also add do_not_reply@intuit.com to your contact list. Here's an article for the detailed steps: Make Sure You Receive Important Email Messages From Intuit.

If you're still unable to locate your account, you'll be prompted to provide another method to verify it.

Keep me posted if you need anything else. I'm always right here to help you.

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IntuitMariaS , Community Support Specialist
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