I'm using QB Point of Sale 2013 and can't run the Item Summary with Activity report. Any idea why this report won't run?

Hello, I've been using QB Point of Sale 2013 for almost 6 years now. I've never had an issue, but a couple of months ago, it quit letting me run the Item Summary with Activity report. All other reports work just fine. When I try to run this report, it pops up like it's going to run the report, then goes back to whatever page I was on. I ran the clean up tool, but that didn't make any difference. Any idea how to generate this report? I've tried getting to the report multiple ways - through report dashboard, reports > items > summary with activity - but it just won't run.

Answer

Thank you for posting, mkmarcom.

I can help you with resolving the error you've encountered when running this Item Summary with Activity report.

To resolve this, you can use the Clean Up Company Data Utility. This will fix transaction and list damage in your company file like when pulling up a report. This will also help repair list damages and allow larger data file to run efficiently.

Here's how:

  1. Go to the File menu, click Utilities, and then choose Clean up Company Data.
  2. Click the box for Compress data to put a check mark.
  3. Select OK after the warning message.
  4. In the Non-history documents window and History documents and other data window, select the list you want to remove from your file then select Next.
  5. In the Proceed with Cleanup window, choose Cleanup and wait until the cleanup ran completely.
  6. If you still encounter an error, run a second clean up with compress data option checked.

You can check this article to know more about the process: Use the Clean Up Company Data utility.

That should fix it. Let me know if you are still experiencing this issue after trying those steps or if you need more help concerning the error, by leaving a comment below. I'm always glad to help in any way I can. Have a good day. 

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IntuitMaryJoy , Community Support Specialist
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