i have imported style of Invoice, when converting from estimate to invoice, format is not coming as imprtd style, its coming automatically in standard & incorrect figures

I have an imported style of Tax Invoice,

1st step,

I have prepared the estimate, upon acceptance from customer, I have converted to Tax Invoice

2nd Step

The Tax Invoice is automatically converting to Standard Format, not the customized imported format.

3rd Step

I am changing from customized option to my imported style but its not working, even the results are not appearing properly, its missing the TRN number etc

4th Step

My clients are getting angry on this, Please advise me proper solutions for this.???

PAHAV_Complains_to_Quick_Books_dt21-04-2019_on_Invoice_Conversion.docx

Answer

Hi Malik, 

Thanks for reaching out to us.

We have received reports about invoices not converting correctly from estimates. Our engineers are working on this to get this fixed. 

In the meantime, you can create the invoice manually based on the pre-filled information from the estimate. Then, mark the estimate as closed.

Please also contact our Support Team to add you on the affected list.

Here's how:

  1. Click this link: https://help.quickbooks.intuit.com/en/contact.
  2. Choose a topic.
  3. Click Send Email.
Keep me posted if you need anything else. I'll be right here to help you.
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IntuitMariaS , Community Support Specialist
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