Email Purchase Order.

When I attempt to email purchase orders, my email client is not being recognized and instead of my configured default email app (Thunderbird), Microsoft brings up a window to sign into my Microsoft account and wants me to pay for Office 365!  What?  How do I get Quickbooks POS to recognize my default email app?

Answer

Hello there, info,

There are several reported issues about configuring the default email using Thunderbird and Microsoft Office 365 in QuickBooks. We don't have the visibility to check your account here in the Community, so I'd recommend contacting our QuickBooks Point of Sale Support Team.

They have the tools to identify what causes this issue and can help you in letting the system recognize your default email, especially when sending purchase orders.

Please let me know if you have other concerns about sending transactions in QuickBooks. I'm just around if you need help.

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IntuitRea , Community Support Specialist
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