Thanks for reaching out in the Community, pxwhitfield,
I know your time is valuable. At this time, our investigations team are currently working to get the issue resolve as soon as possible.
For the meantime, we will need to wait for an update on the ticket that we have submitted about this. As soon as I hear anything from our investigations team, I will reach out to you and provide an update.
I appreciate your patience while we continue working on this. If there's anything else you need help with, please let me know. I'm always here to help. Have a great day!