Since doing my taxes on TurboTax, Intuit won’t let me view my paystubs and I don’t know why?!

I need help with my account so I can log in and view my paystubs again please!!

Answer

You’ve come to the right place, jankoboss29

I’ll help ensure you’re able to view your paystubs.

Just to verify, are you an employer logging into the Workforce website? If so, you’ll need to have an active payroll subscription in QuickBooks Desktop although you’re doing your taxes in TurboTax.

If your payroll subscription isn’t activated, the Workforce service will not be available to employers or employees. This might be the reason you can’t sign into the website.

Workforce (formerly ViewMyPaycheck) is included in the cost of your payroll subscription so it is free. To help fix this, you’ll need to activate your payroll service. This way, you can view your paychecks in the website.

If your payroll subscription has been canceled, you’ll need to renew your payroll service.

Once activated or renewed, you’ll need to turn on Workforce for your company. Here’s how:

  1. Make sure your QuickBooks Desktop and payroll tax table are updated.
  2. Select the Employees menu at the top. 
  3. Choose Manage Payroll Cloud Services.
  4. Click the ViewMyPaycheck checkbox in the Payroll Cloud Services window.
  5. If prompted, create or confirm a PIN used to send payroll data.
  6. Choose Save Changes.
  7. Click Return To QuickBooks in the confirmation window.
  8. Next time you run payroll, upload your paycheck info to Intuit when prompted.

If you’re an employee logging into the Workforce website, I’d recommend verifying with your employer to see if you can use this service so you’ll be able to view your paystubs online.

To learn more about this service, you can go through this helpful article: Workforce for QuickBooks Desktop FAQs.

The steps and resources above will help you see your paychecks, jankoboss29.

I’m here anytime you have other concerns. Have a good day.

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IntuitRaymondJay , Community Support Specialist
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