poor customer suport

What do you do, when the telephone people that work for you have no idea of what is happening. and they have done nothing to resolve the issue. What do you do, when you are so frustrated, that you want to talk to an American, after 5 phone calls overseas, they tell you, ok, only to transfer you to another foreign person, that also did not help.


Hello, jeffrey,

Every customer deserves the best service, especially when seeking support. About your recent experience, I'll send feedback about this here on my end.

Meanwhile, I'd like to ask what QuickBooks help you need. Feel free to leave a comment below about your QuickBooks concern, and I'll do my best to lend you a hand here in the Community.

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IntuitRea , Community Support Specialist
Employee SuperUser

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