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korobeinikova
Level 1

After new client invitation accepted I cant see this client in my clients list. And it keep happening few times now.

 
1 REPLY 1
EmmaM
QuickBooks Team

After new client invitation accepted I cant see this client in my clients list. And it keep happening few times now.

Hello

 

Welcome to the Community

 

Are you using QuickBooks Online Accountant?

If so can we ask if you can try clicking on team on the left hand side,clicking on your name and then clicking on client access,do they appear in the list?Do they show as ticked?If not if you can try ticking them and then hitting on save

 

If that does not work in team what access level do you have?

 

Thanks

 

Emma

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