Can QuickBooks Self-Employed hurry up and fix the link to Chase Bank they broke?

This is ridiculous, I get a weekly email telling me the ETA fix is next week.

All of my Chase Bank accounts show as CLOSED, and no transactions will sync. QuickBooks Online is effectively worthless, yet my $17/month charge to pay for this seems to go through just fine. To a Chase Bank VISA!

Since Intuit is too cheap to hire a real support organization and only offers Chat or online forum support, I have had several very nice AI-assisted chat messages telling me how sorry they are, our best engineers are working on it, and a fix is coming soon. If this isn't fixed by my next billing cycle, I'm canceling and also disputing the last 2 months of charges. I encourage anyone else to do the same. I can go back to Excel.

Answer

Hi there, breed007,

This issue with Chase Bank accounts has already been escalated. I know your time is valuable and I also want to fix this banking concern.

Currently, our Banking team is working to get this issue resolved as soon as possible.For the meantime, we will need to wait for an update on the ticket that we have submitted about this. As soon as I hear anything from our banking team, I will reach out to you and provide an update.

I appreciate your patience while we continue working on this. I'll be around if there's anything else you need. Have a great day!

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