My program has a glitch whereas I can rarely refund a deposit made on a sales order/work order. Does anybody else have this issue, and is there a solution?
Sometimes I can refund a deposit, most of the time the option to do so is greyed out. Sometimes I am able to go through the motions as if I have refunded the deposit and saved it, however the sales order or work order shows no refund if opened again. There are other glitches with deposits in WO's/SO's as well, balances not changing when prices are changed for one.