how can we update to payroll subscription?

We used basic payroll service and we've just updated Enterprise Solution Enhanced version for monthly. But we can't update for Payroll subscription. How can we update payroll subscription?

Answer

Hello there, bbgousa,

You can upgrade or change your QuickBooks Payroll service level and I'm here to walk you through the process.

Here are the steps:

  1. Go to the Employees menu, choose My Payroll Service, then select Change Payroll Service Options.
  2. Once prompted, sign in using your Intuit Account login.
  3. A browser window opens, choose the option you want, then click on the Learn More button net to it. Follow the on-screen instructions.
  4. Select Proceed to Checkout to order.
  5. Choose or update a Payment method.
  6. Enter the Card Security Code, then select Submit.
  7. Hit Continuethen select Next.
  8. Click Return to QuickBooks.

That'll get you going, bbgousa. You'll be able to upgrade your payroll subscription by performing the steps above.

In case you want to update your payroll service account information, you can refer to this link for the detailed steps: https://community.intuit.com/articles/1763334-view-and-update-quickbooks-desktop-payroll-service-acc...

Should you have further concerns about payroll upgrade, let me know by leaving a comment below. I'm just around if you need help.

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IntuitRea , Community Support Specialist
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