this is A Useless app !

I found your product totally useless for my taxes as it cannot really adapt to the realities like if you add or deleted a car sometime in the middle of the year and even though I had realized that last year when I ended up calculating my taxes personally. I thought probably I hadn't used it right. So I really believe that I have wasted 11.99 a month for two years when I ended up paying $119 for turbotax as it was supposed to be be a bundle but it wasn't. I want full refund! FRUSTRATING REALLY

Answer

Appreciate your time for giving us feedback with regards to your experience, sam.noroozi,

Here at Intuit, we value each of our customer’s experience.

In line with your concern, let me connect you to our Support Team to take a look into your account for the refund that you’ve requested.

This is to ensure that your Billing concern will be checked and properly traced since this is a public forum and we don’t have visibility in pulling up account information.

To contact us, here’s how:

  1. Sign in to your QuickBooks Self-Employed account.
  2. Click Assistant at the top right.
  3. Type talk to human.
  4. Choose your preferred support method.

Please feel free to visit us again if there’s anything else you need help with concerning your QuickBooks Self-Employed account. I’m always here to help.

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