I'm trying to take advantage of the "e-mail your receipt" feature but for some reason Uber receipts (the only receipts I've tried) don't get interpreted properly.

Answer

Hello, luther,

Let me get the help you need in attaching Uber receipts into your QuickBooks Self-Employed (QBSE) account.

To make sure you’ve been able to use the receipt forwarding feature, ensure that you’ve verify the email address when you opt into receipt forwarding.

Once verified, I invite you to contact our Customer Care support for them to reset the receipt forwarding feature. This is to ensure that the functionality of this feature works.

To contact us, here’s how:

  1. Sign in to your QuickBooks Self-Employed account.
  2. Click Assistant at the top right.
  3. Type talk to human.
  4. Choose your preferred support method.

For more information about how receipt forwarding feature works, check out this article: https://community.intuit.com/articles/1770512.

If you have further questions, please let me know. I’m always here to assist.

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