How to make Quickbooks Point of Sale change item Tax Code to "Non" for tax exempt customers/sales?

Quickbooks POS puts "Tax" for Tax Code on items even though it shows the overall sale as Tax Exempt as the customer is set up as exempt. I have to manually change each item tax code to "Non" on those sales so that when I export to Quickbooks and run a Sales Tax Liability report it will show the correct exempt amount.  How can I fix this so that it automatically changes to "Non" in Quickbook POS?  Thank you.


Hello there, charles,

Changing the tax code automatically to "Non" isn't possible in QuickBooks Point of Sale (QB POS).

The items will show as "Tax" because the items are still taxable, it's just you who's exempt from being taxed. You need to continue in changing each item tax code manually before exporting to QuickBooks in order to have a correct report.

Depending on the local sales tax codes, some agencies would still require the Sales Tax to be paid that would have been collected if you're not tax exempt. I'd also recommend consulting your local government to confirm if you should be changing the item to "Non".

Please know that I'm just around if there's anything else you need. 

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IntuitRea , Community Support Specialist
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