Hi, Social security number didn't work when entered. Please help


Thank you for posting, dheiar.

Let me share some information about what causes this SSN error. 

This error is caused by entering an invalid SSN in the employee's record. To resolve this, make sure that you have the latest tax table update and QuickBooks Desktop release.

Then, verify the SSN of your employee through the Social Security Number Verification Service (SSNVS). This is one of the services offered by the Social Security Administration (SSA) to verify the names and SSNs of the employees against their records. You can check up to 10 names and SSN's and get the results immediately afterward.

You can check this link for more information: https://www.ssa.gov/employer/ssnv.htm.

That should help you verify the correct SSN for your employee. Let me know if there’s anything else that I can help in  setting up your employees profile. I’m always glad to help in any way I can. Take care and enjoy the rest of the week.

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IntuitMaryJoy , Community Support Specialist
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