Can not attach logo to invoice


You need to consider certain things in order to upload your logo successfully, Colin.

Please ensure to meet all the requirements when uploading it on the invoice.

  • Supported file types are.gif, .bmp, .png, .jpg, .jpe, or .jpeg.
  • Your file should be smaller than 1 MB.
  • Have a bit depth (or colour depth) of 24-bits or less.
  • Use the standard RGB colour space (RGB).
  • The shape of the logo should also be square, instead of a rectangle.
You can also open the logo with Paint and save it as .JPG with a new file name, if the upload isn't successful. Here's an article that you can check for more information: How To Add, Customize, And Troubleshoot Logo On Sales Forms.

Let us know if you have any other questions. I'm always right here to help you.
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IntuitMariaS , Community Support Specialist
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