proadvisor certification. I've completed all the sections and now I am on Section 5. I've reviewed and made sure the answers were correct. I'm on my 3rd attempt.

I have screen shots of my answers if needed.

Yet it said it was still wrong.



Thanks for bringing this situation in the Intuit Community, jakeid1991,

Upon taking the Certification exam, you have 3 attempts available to pass the whole exam. If you’re not able to pass the first three attempts, you’ll be locked out for 60 days.

Please keep in mind that once the exam started, you must finish it in one sitting and can’t stop then resume at a later time.

In your case, to further check your account and determined what caused the issue, I’d suggest contacting our Customer Care support.

For additional reference, I’m attaching some helpful articles that you can check:

Feel free to visit us again if you have further questions, I’m always here to answer it for you. Have a great day!

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