multistate surcharge - we no longer need to file multistate. How do i stop getting charged


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Thanks for taking the time to post here in the Community, praem

I’ll help ensure you’re able to stop your multistate surcharge.

It's possible there are active work locations other than your primary state. This maybe the reason you’re getting billed for a multistate surcharge.

To help stop the charge, you'll first need to change the employee’s primary work location state. This way, the program will recognize that you're no longer need to pay for the other states. Here's how:

  1. Go to Workers from the left menu.
  2. Select the Employees tab.
  3. Select the employee's name.
  4. On the Employee details tab, click the Pencil (Edit) icon next to Employment. 
  5. In the Work Location drop down, choose the correct address.
  6. Click Done.

The first and second screenshots below will show you the last three steps.

Once done, you'll need to inactivate the other work location state in the Payroll Settings. By doing so, you’ll no longer be charged for the multi state fee. Here's how:

  1. Go to the Gear icon at the upper right.
  2. Choose Payroll Settings.
  3. Click Work Locations in the Company and Account section (see the third screenshot below).  
  4. Select the work locations you want to inactivate.
  5. Check the Mark a work location inactive if you no longer have employees at this site box.
  6. Click Save.

The fourth screenshot below will show you the last two steps.

You can visit this article for your future reference: About Multistate Employment Payroll Situations.

I'm confident the steps above will help stop your multistate charge, praem. If you have other concerns, I’m just one comment away. Have a great day!

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IntuitRaymondJay , Community Support Specialist
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