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Thanks for reaching out to us, @doriagrace.
I’m here to provide some information about reconciliation in QuickBooks.
Reconciliation is the process of comparing the beginning balance and transactions listed in QuickBooks with the bank statements to make sure they match. This particular feature is currently unavailable in the Self-Employed version.
The system automatically pulls up posted and cleared transactions from the connected account making the data in QuickBooks and your online bank balance match.
However, you were able to reconcile your account, it is possible you have QuickBooks Online. You have to manually remove the R (Reconciled) from each transaction in the register since the Undo reconciliation option is only available in the Accountant version.
Let me show you how:
- Go to Accounting and select Chart of Accounts.
- Select the account from the list and click View Register from the Action column.
- Find the transactions that need to be unreconciled once at a time.
- Click on R on the Check icon column, between Deposit and Balance. Change the status to C (Cleared) or leave it blank.
- Hit Save.
- Choose Yes to confirm that you want to unreconciled the transaction.
See unreconciled a transaction or undo reconciliation for reference.
That should get you pointed in the right direction. Reach out to me if you need further assistance, I'm always here to help. Have a good one!
