Why do I have two multi-state charges?

Why do I have two multi-state charges?   I have two states.  I wasn't getting charged for one, now I am getting charged for the first one and the second one?  I added one state, not two to my existing plan.  I expect to be charged for one additional state, not two.  It feels like a cute way to charge me an extra 12 dollars.

Answer

Hello there, terry.morrison.

In this case it's recommended that you get in touch with our Customer Care Team. They'll be able to pull up your account and use their tools to check these charges. 

Here's how:

  1. Sign in to your QuickBooks Online company.
  2. Choose Help (question mark icon) at the top right.
  3. Select Contact us to connect with a live support agent.

Let me know how it goes, feel free to post again if you have any questions about QuickBooks.

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IntuitKristyS , Community Support Specialist
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