keep getting error 103. tried to add my bank account ABSA. all details are corrects but quick books keeps giving error even though i get bank log in sms confirmation.

I try adding my account and i get sms confirmation that there has been a log into my account but quick books then kicks it out with error 103 and says there are typos. i have done it 100% correct from mobile and pc and no luck.

error_103.png

Answer

Hi there, info.

You'll get this error when the login credentials in QuickBooks Online (QBO) don't match with your bank. Please make sure to type the username and password directly instead of allowing the browser to auto-fill the information.

Also, please ensure to select the correct bank's URL in the search field. Here's how:

  1. Click Banking on the left menu.
  2. Select Banking.
  3. Click Add Account.
  4. In the Search field, enter the bank's URL and select your bank.
  5. Enter your User or Login ID and password for the financial institution's website and select Continue.
  6. If you receive Error 103 again, select Go back, and repeat these steps by selecting a different bank name from the list.
You can check this article for the complete steps: Fix Banking Error 103 In QuickBooks Online.

Reach out to us if you have any other concerns. I'm right here to help you.
Was this answer helpful? Yes No
Original
IntuitMariaS , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.