I record bank charges as journal entries. For some reason, the last 3 journal entries cannot be found in recent transactions. Can anyone help?

I cannot find the previous 3 journal entries in my recent transcations. This makes the QB balance mismatch with my bank balance.


Hello kmladenovic,

Let me help you locating your created journal entry.

If the journal entry was created, here's how to locate this.

  1.     Select the Gear icon on the Toolbar.
  2.     Under Your Company, select Chart of Accounts.
  3.     Locate the appropriate account for the transaction.
  4.     From the Action column, select View Account History.
  5.     Select the journal entry.

If in case these entries was deleted mistakenly, here's how to locate:

  1. Select the Gear icon on the Toolbar.
  2. Under Tools, select Audit Log.
  3. From the Filter drop-down, select the appropriate User, Date and Events filters.
  4. Select Apply.
  5. Locate the deleted transaction.
  6. Under the History column, select View.

Keep in touch if there's anything else I can help you with. I'll be here anytime to lend you a helping hand.

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IntuitDanica , Community Support Specialist
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