Can I turn off country code ("RU") which appears in header of the invoice when I issue it to my customer?

Can I turn off country code ("RU") which appears in header of the invoice when I issue it to my customer?

I can't manually change it even if I change company address in Account and Settings. QB support told me I needed to choose correct country initially, when I created an account, however there was no option to choose any country. 

When we created the account this country code did not appear on the invoices we issued at all. Why? If we could have seen it in the beginning, we could have cancel the subscription and make new one. It is very unprofessional from QB side.

Now I'm wondering how to change this country code, since there is too much data on my QB account to cancel the subscription.

Thanks for your replies.



Hi fin,

For now, we don't have an option to remove the country code on your invoices. Don’t worry because I will forward this feedback directly to our Product Development Team so they can work on it in the future release. I strongly feel that this is a valuable product feedback as this would make your work a lot more convenient.

Please know that our product is evolving and upgrading just like your business needs. It would be great if you can also submit a feedback for this one through the Gear icon then select Feedback

We have a product release every month and most of the enhancements come from the customer's feedback. As we strive to become the most user-friendly accounting software, your voice really matters.

If you have questions, please let me know. I'll be happy to lend a hand.

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IntuitJohnny , Community Support Specialist
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