If a credit card transaction is accidentally cleared with a check mark from the account register and then uncleared, how do I correct the statement balance being off?

While attempting to reconcile a credit card statement, I realized that a $69.99 transaction had been erroneously "cleared" with an accidental check mark in the register so my reconciliation was off by 69.99.  I "uncleared" the "cleared" transaction causing it to show up on the reconciliation page but when checked the reconciliation was still off by 69.99, if I "unchecked" the 69.99, then the balance was off by $139.98.  I deleted the transaction and reentered it but that didn't change anything.  Then I undid my previous reconciliation but unfortunately, now my opening balance is off by "69.99".  Any help is gratefully appreciated.  Please help.


Thanks for dropping by to the Community, sb!

As this transaction has been re-entered, we can manually mark it as reconciled on your bank register. You'll need to make sure that the transaction date matched with the reconciliation period. Let me show you how to do this. 

  1. Click on Accounting and select Chart of Accounts
  2. Form the Action column, click on Account history of the bank. 
  3. Identify the transaction to edit.
  4. In the reconcile status column (indicated by a check mark), repeatedly select the top line of the transaction to change the status of the transaction.

    Codes indicate the status of the transaction:

    • C - Cleared
    • R - Reconciled
    • Blank - Not cleared or reconciled
  5. Click Save.

Feel free to read this article for your reference: Fix an opening balance to match a bank statement.

Let me know if you have other concerns and I’m happy to help. Have a great day!

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