I'm using the SE app for Android and can't figure out how to add my Chase credit card. I've already linked my bank account, but don't see option for credit card.

Answer

Hello there, krishedin,

Here are some tips you can try to help find your Chase credit card in QuickBooks Self-Employed.

  1. Verify the spelling.
  2. Enter your bank's URL instead.
  3. Search for the name of the issuing bank.
  4. Enter more specific search terms.
  5. Use simple one or two-word terms.

If you still can't see your Chase credit card after trying the suggested actions above, it's possible that QBSE is not supporting your credit card yet. You can send a request if you want it to be added to our support. 

For the detailed steps, you can check out this article: Problems Finding a Bank. This also contains examples how to execute the tips above.

Should you have other concerns about adding a credit card account in QuickBooks Self-Employed, let me know by leaving a comment below. I'm just around if you need help.

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IntuitRea , Community Support Specialist
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