Customer paid by credit card when cards not enabled?
I don't have credit cards checked off as a payment option for some customers, only bank transfers. I do accept credit cards for smaller invoices, but to avoid those fees, not for customers who tend to have large invoices.
Yet a customer was somehow able to pay with AMEX for an invoice and now I'm stuck with nearly $500 in fees. Anyone have an idea how this might have happened? I am on Desktop Pro 2018 and definitely don't have credit cards enabled under either the customer or the invoice itself. My only thought would be if they did a cash advance? But would QB still consider it a credit card transaction? Any help is appreciated!