Intuit refuses to generate my 941 and 940 forms for 2016 and yes I have paid

Due to bad health I had to close my business in late 2016 I have not paid taxes for that year It shows payroll paid through the third quarter but no 941 was generated for second and third quarter plus I need end of year 940 I have spoken to them but they either lose my connection or promise to call me back which they never do

Any advise would be greatful

Answer

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QuickBooks only provides one year of forms at a time, hence now you can only produce forms for 2018 and 2018 alone. 

BUT you can still run the data for specific dates and create your 2016 forms although they will be marked 2018. It will then be up to you to transfer the data to proper forms available for free for a years at irs.gov

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