Superannuation and leave loading

Anyone know how to stop superannuation being added onto Leave loading. QB assure me this isn't a default setting and I even have gone into the Leave loading section and I have it set at 0% super on it but it still includes it on leave loading. It's done this previously-  I had to contact QB to have it rectified. I cant remember what was done to fix it last time and I need to do my employees final pay run tomorrow! I didn't think it would default to this again as we spent 2 weeks with QB help fixing this in January so I thought it would al work this time as I hadn't changed any settings. 

Answer

Hi there, iplaytherapy.

You can get in touch with the KeyPay Email Support Team. They'll be able to guide you on how to remove or stop super from being added to your Leave Loading.


To learn more about the leave loading, you can go through this article: https://support.yourpayroll.com.au/hc/en-au/articles/200077555-Leave-Loading

Don't hesitate to post again if you have any questions about QuickBooks.

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IntuitKristyS , Community Support Specialist
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