Hello I want to make a void invoice valid again

Hello I need to make a void invoice valid, as before making it void was handed over to the customer and the same has been accepted by customer instead. Please help

Answer

Hello Pushkar.Gemini,

Voiding an invoice removes the value and cancels a particular payment.

You can leave the previous voided invoice and create another one with the same invoice number in QuickBooks Online (QBO). Then, go to Audit Log  to check the invoice details.

Here's how:

  1. Click the Gear icon on the upper right.
  2. Under Tools, select Audit Log.
  3. Under the Event column, Look for the voided invoice.
  4. Click View under the History column.
  5. Click Show All on the upper right corner.

Don't hesitate to let me know if you have other questions. I'll be right here to help you.

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