What does "Email address does not conform to the syntax rules of RFC 822. Supplied value:DETACHED_" mean when I am trying to set up tax deductions on payroll?


Appreciate your time reaching out to us, lori,

Let me get the help you need to ensure that you’d able to set up tax deductions.

The error message you’ve encountered is about the email address entered for one or more of your employees added in payroll.

To help us resolve the problem, kindly check if the email address is in the supported format and if there are no extra special characters, such as space, period, and comma.

Once verified, try to set up deductions again. However, if you’re getting the same error message, I’d invite you to contact our Customer Care support. They have the tools like screen sharing to check and verify your account in a secure environment.

To reach them, here’s how:

  1. Click this link https://help.quickbooks.intuit.com/en_CA/contact.
  2. Choose the QuickBooks Product.
  3. On the Contact Us page, select a topic.
  4. Click on Get Phone Number button to see the support number.

Keep me posted on how things go, I’m always here to help. Have a great day!

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