An issue appears when i reconcile and when i have a USD transaction which is converted by Receiptbank.Mismatch appears with charge on the credit card. How to deal with it

Wanted to know quickest way to resolve this.

Happens a lot. Since the amount is lesser it doesn't offer it as a match. Do i change the amount in the invoices first?

Answer

Hi jbernard,

Welcome to the Online Community.

You'll have to use the resolve difference option to be able to match the credit card charge to the invoice.

Here’s how:

  1. From the Banking tab, look for the transaction to match.
  2. Click on Find match.
  3. Search for the transaction needed to match, you can use the From and To date range to filter a specific transaction date.
  4. By default, the Match transactions window lists All transactions within the date range, but you can narrow the results.
  5. Locate the transaction, and put a check mark on it, and then click on Resolve Difference to open the Add resolving transactions fields to add the Category and Amount (and, optionally, Payee) of a resolving transaction until the difference equals zero.
  6. Click Save.

To learn more about how to match transactions, here’s a handy link to guide you: Add And Match Downloaded Banking Transactions

If you have questions about online banking, just leave a comment below. I'll be sure to get back to answer them.

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