Can I correct a payroll error made from 2018? Incorrect amount paid to the employee so the month In question cannot be reconciled?

Wrong amount paid to employee but correct amount shown when payroll was run.  What would the journal entry look like so I can reconcile that month?

Answer

Glad to have you here in the Community, candace

I’ll share some insights about correcting your 2018 payroll.

You can edit a pay cheque if the following scenarios are present:

  • It's the employee's most recently submitted pay cheque.
  • It hasn't been paid to the employee yet.

Here are the following factors that the pay cheque can’t be corrected:

  • It's not the employee's most recent pay cheque.
  • It has a Pay date before January 1 of this year.
  • The employee's pay rate changed since the pay cheque was first submitted.

For more details, you can check out this helpful article: Edit Pay Cheques.

Since you’ll need to correct the payroll amount that was made last 2018, I’d suggest contacting our QuickBooks Online Payroll Support Team. They are equipped with tools to help edit the payroll amount to the correct one. 

  1. Go to https://help.quickbooks.intuit.com/en_CA/contact.
  2. Select QuickBooks Online.
  3. Click Employees and Payroll under What can we help you with?.
  4. Choose Paychecks and Paystubs
  5. Scroll down the page, then click Get Phone Number.

For your second concern, I’d recommend consulting an accounting professional. He can help you determine the appropriate journal entry for the payroll adjustment so you’ll be able to reconcile them. This way, he can make sure your books are accurate. 

Keep in touch with me how it goes on your end, candace. If you have other payroll concerns, please let me know. I’ll be here to help. Take care always!

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IntuitRaymondJay , Community Support Specialist
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