Why can't I see anymore the "transactions" tab that is usually next to "suppliers details" when I go into supplier's profile? It was there last week and now it is gone.

I used to be able to click on "transactions" tab next to "suppliers details" in order to view all the posted transactions (invoices, payments, etc.) and now when I go into any supplier I only see suppliers details without any transactions being listed. Is this a technical issue that Intuit is working on resolving?

Answer

Hello there, iana.morari,

Let's perform some basic troubleshooting steps to bring back the transactions tab again.

As of this time, there's no reported issue about the behavior you've encountered. Let's identify if this is a browser related matter by pulling up your account using a private browser. Please follow the keyboard shortcuts below:

  • For Chrome, press Ctrl + Shift + N.
  • For Internet Explorer or Firefox, press Ctrl+Shift+P.
  • For Safari, hold down Command+Shift+N.

After that, log in to your QuickBooks Online account and make sure you login as the company admin, then try to view the transactions tab by visiting the Expenses menu. If you can view it using the private browser, go back to your regular browser and clear the cache and cookies to remove temporary internet files.

I'm confident that by executing the basic troubleshooting, you'll be able to view the transaction tab in QuickBooks.

Should you need further assistance about features available in QuickBooks, let me know by leaving a comment below. I'm just around if you need help.

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IntuitRea , Community Support Specialist
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