We have a client using UAE version of QBO and when I try to create a Product/Service, the types are only non-inventory, service and bundle, is that a limitation?

We have a client using UAE version of QBO and when I try to create a Product/Service, the types are only non-inventory, service and bundle, is that a limitation in the UAE version? 

How do I add an Inventory Item. Is that in the Preferences setup? 

Thank you.

Answer

Hi camille,

I'm here to address your concern about inventory tracking in QuickBooks Online (QBO) International. 

There are four types of inventory items to track in QBO. To add an inventory item, you will need to turn on the settings first in the company preferences. Please know that this feature is available in the QBO Plus version.

Let me show you how:

  1. Click on the Gear icon.
  2. Go to Sales tab.
  3. In the Products and services section, click on the pencil icon to edit.
  4. Click to select the Track inventory quantity on hand checkbox.
  5. Select Save and click on Done.

I've attached some screenshots so you'll know what I'm referring to.

For a more in-depth about inventory tracking, you can check out this article: Add inventory items - What you need to know.

That's it. This should point you in the right direction. Let me know if you have any other concerns. I'm always here to help. Have a wonderful day.

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IntuitJane , Community Support Specialist
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