Opened up sales order list this morning-found 8 sales orders (7 old/closed) showing today's date. No business transacted prior to this. Any ideas? Makes me nervous...

This "glitch" makes me nervous -- what else is wrong?  We've been using QBPOS for years -- using v18.0 Pro.

7 of the affected Sales Orders are OLDER and were previously CLOSED/COMPLETE.  Help?


Thank you for posting here in the Community, nessauto.

Let me route you to our Product Support Team that can help you check those sales orders.

As much as I want to help but I don't have the tools that can further check what causes this sales orders to be tagged as closed. I suggest reaching to Desktop Point of Sale Technical Support. They can verify your account in a safe and secure environment as to what causes this behavior. 

You can check this link on how to reach them:

That should get you in the right direction. Let me know how it goes. If you have any additional questions or require further clarification about your account, don't hesitate to leave a comment below. Take care and have a great rest of the day. 

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      IntuitMaryJoy , Community Support Specialist
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