How can I fix a mistake in a date of birth

When i change a date of birth and tap save it shows the new date, but when I reload the page or access it next time its shows the previous date again


Hello there, denysdenysov83.

It seems like your browser has sticky settings which reload the old data that was saved. In cases like this, you'll need to get in touch with your IT personnel and have this changed as necessary.

In addition, it's also recommended that you try doing this in a private browser. With this, all of your data will be loaded in a clean slate which may resolve unusual behaviors like this. 

You can go through this article for the detailed steps:

Keep in touch if there's anything else I can clarify for you. I'll be around if you have any questions about QuickBooks. 

Have a great day!

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IntuitKristyS , Community Support Specialist
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