Hi, How to get the pop-up screen for bank reconciliation after entered Ending Balance and Ending Date. and press <Start Reconciling>

No popups to do bank reconciliation.

QuickBook_1.docx

Answer

Hi luash2004,

If you're referring to the quick guide pop up window to show on the reconcile page, you can click the Show me around hyperlink. Please see the screenshot below for your visual guide.

However, if the page is unresponsive after you've reconciled the account, let's clear your browser's cache to load webpages without any issues. Please check this article for more information: How do I clear my browser cache and temporary internet files.

You can also open QuickBooks in a private browsers using these shortcuts:

  • Chrome: Ctrl + Shift + N
  • Internet Explorer: Ctrl + Shift + P
  • Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

Keep in touch if you have any other questions. I'll be right here to assist you.

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IntuitMariaS , Community Support Specialist
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