Can I undo the R15 F*#k...I mean fix?

I have over 9000 items in our POS.  I cannot do the "merge process" to fix all of the items that R15 has messed up.  My time would be better spent entering all of our items into a new software system.  Unless, QB/Intuit comes up with a fix for the fatal flaws that the R15 upgrade has done to our system, I will be shopping for a new POS software system.

Answer

Hello there, re

We are working hard to find ways to undo the issues with R15 and fix everything as soon as possible. We want the merging process to be convenient and time-efficient for you since you have more than 9000 items. Rest assured, I'll share this with our product engineers so we can come up with a solution within the quickest time.

If you haven't contacted us yet to have your company to the list of affected users, I suggest you to do so. Here's how to reach out to our QuickBooks POS Team:

  1. Go to https://community.intuit.com/browse/payments-contact-us.
  2. Get the phone number for Intuit Point of Sale (QuickBooks Desktop).

We thank you for your patience. I'll let you know as soon as I receive any updates, re.

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IntuitRaymondJay , Community Support Specialist
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