Cant login into my account to download 1099. Ive followed steps to clear cache and have tried different web browsers but keep getting message "oops something went wrong"

How can I login in and get to my form?


Good day carlis,

This is currently a reported issue. Our engineers are investigating the reason you are unable to log in to your account to download 1099. We'll let you know once we come up with a fix.

To help us resolve this, I suggest contacting our QuickBooks Self-Employed team. They have the tools to securely access your account and to add your company as one of the affected accounts of INV-25157 so that you’ll receive an email update regarding of the resolution.

To get in touch with a specialist, here’s how:

  1. Log in to your QBSE account.
  2. Click the Assistant button.
  3. Type in “Talk to a human”
  4. Choose your desired method Chat with an agent or Get email support.

You can check this article in case you’ll need a reference: Contact QuickBooks Self-Employed Support.

I appreciate your patience while we're working on this. Please do not hesitate to leave a comment if you have further questions. I'm just around if you need help.

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IntuitGlenn , Community Support Specialist
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