bill pay vendor invite is not working

WHen I send Bill Pay invite to vendors, the url link does not provide an interactive page.  It just shows Bill.com and says to create a new account, but there are no entry fields in the main section of the screen.

Answer

Let's make sure you can access the URL link, Tadsen.

You can clear your browser's cache to prevent any performance problems. Please check this article: How do I clear my browser's cache and temporary internet files.

If the same thing happens, you can use a Private browser to access the link. You can press Ctrl + Shift + N. You might also want to check this article for additional information: Send a customized invitation to a vendor.

Let me know if have any other concerns. I'll be right here to assist you.

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IntuitMariaS , Community Support Specialist
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