Why our direct deposit didn't make on the date of payday?


Hi there, egraff.

The Direct Deposit (DD) transaction will be posted to your employees' bank on time if you send the payroll before 5 PM PST, two banking days before the paycheck date. If the check date falls on a non-banking day, it will be posted on the next banking day. Then, your employee can contact their bank to know the exact time on when it will be posted to their account.

To verify on when you submit the payroll, you can check the Items Received by Intuit in the Send/Receive Payroll Data window.

Here's how:

  1. Click Employees on the top menu.,
  2. Select Send Payroll Data.
  3. In the Items Received area, look for the payroll data confirmation of your payroll.
  4. Select the appropriate confirmation of the payroll, then select View to see the confirmation details.

For more details about processing timelines for DD payroll, you can check out this article: https://community.intuit.com/articles/1764050

Please reply to this post if you have more questions. I'll be sure to answer them.

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IntuitRC , Community Support Specialist
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