Am I able to change the "Type" of acct i.e. expense vs liability acct? When I try to "ADD" transactions it keeps telling me that they are a liability acct not a exp acct

When trying to add transactions into the bank account the expense accounts are getting a message that this account is set up as a liability account. To accept this transaction, either disconnect the account or change its category type to bank or credit card, but the accounts are correct (as an expense) in the system. I am not sure what to do now since I have nothing to change to get rid of this error. HELP!

Answer

Hi there jerry,

Allow me to share why you’re seeing this error and help you add transaction successfully.

You have uploaded a transaction or connected a bank to a liability type of bank account that’s why you’re seeing this error.

For you to be able to add a transaction you’ll need to change the account type category as bank or credit card.

Here’s how:

  1. Go to Banking.
  2. Click the Pencil icon on your bank under Banks & Credit Cards.
  3. Select Edit account info.
  4. Change the category under the Account Type section.
  5. Click Save and Close.

If you’re unable to change the account type you can disconnect the bank and reconnect it again.

To disconnect bank:

  1. Go to Banking.
  2. Click the Pencil icon on your bank under Banks & Credit Cards.
  3. Select Edit account info.
  4. Put a check mark on Disconnect this account on save.
  5. Click Save and Close.

On reconnecting your bank please follow the steps provided on this article: Add and connect bank and credit card accounts.

Please let me know how it works, I’d love to make sure that your concern is fully resolved. I’ll be here if you need further help. Have a good day!

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IntuitGlenn , Community Support Specialist
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