When we pre-authorize a credit card can we eliminate the cap on how much we can increase the sale for after pre-authorization?

We use Revel POS (also known as Quickbooks POS) with quickbooks payment as the processor.  We preauthorize our customers credit cards when they open a tab (typically for the amount of the drink they just ordered) however if they continue drinking we are limited in how much we can close their tab out for without re-running their card.  I want to be able to open a tab for $10 and if the customer spends $100 be able to close the tab without running the card a second time.

Answer

Hi there steve.vanderpol,

I appreciate the detailed information you’ve provided.

To help check if it's possible to eliminate the cap, I suggest contacting our Revel POS Team. They'll be able to assist you in looking for available options to increase the sales without re-authorizing the credit card.

Here’s their contact information: 4157441433.

Please let me know if there’s anything else you need about QuickBooks. Have a good day!

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IntuitGlenn , Community Support Specialist
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