I have been trying to contact you, but it is impossible, I need to know why w2 shows another amount and why it was not sent to the IRS

Answer

Thank you for posting here in the Community, expertoffice7.

Let me route you to our Payroll Support Team that can help you check your W2s.

To verify your W2, I suggest contacting our Product Support Team. They have the necessary tools to check in your account in a safe and secure environment what causes this behavior. 

Our support experience was recently updated. To reach them, you'll have to sign in to your account, select the Help icon on the top right and click the Contact Us at the bottom of the panel. Check this article for more information: Contact the QuickBooks Online Customer Support team. I've also added a screenshot below for your reference. 

That should get you in the right direction. Let me know how it goes. If you have any additional questions about your account, don't hesitate to leave a comment below. Have a great rest of the day. 

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IntuitMaryJoy , Community Support Specialist
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