Avoid needing to use multiple customer names for what is really a single customer

2-18-19

1. I tried to ask this question two days ago-- No response heard from the Community:

When I try to Batch Enter multiple transactions (e. g., payments from customers) from my downloaded bank accounts into my account ledger in QB Accountant Desktop, many times a single customer's payments will appear, in each transaction, as the same literal name followed by a string of varying digits. Although all of these payments are coming from the same single customer, the string of varying digits makes QB think it's a different customer each time and I am asked, with every single transaction, to set up a new customer. There is no reason to have thirty or forty customers listed in QB for what is really only one customer paying invoices with 30-40 payments in which the customer's name is stated followed by 30 or 40 different strings of digits. Is there a practical way around this problem that fixes it once and for all and does not need to be re-applied every time I receive payments from customers like this? I can't be the only person encountering this problem.

2. As a general comment: It is difficult to know, when one receives no answer from the Community, whether that is because there really is no good answer to the question asked or whether an answer exists but no one cares to respond. Silence is hard to interpret. I don't mind being told that no practical solution exists to a problem I pose. Nor do I mind being told that the answer is so trivial I could have found it readily without troubling to ask the Community. No offense taken. But some level of response/acknowledgment, would be preferable to silence.

Thanks.

Answer

You have Two Answers, here:

https://community.intuit.com/questions/1807388-about-vendors-and-customers


We answered the same day you asked. For this:

"2. As a general comment: It is difficult to know, when one receives no answer from the Community, whether that is because there really is no good answer to the question asked or whether an answer exists but no one cares to respond."


First, this is mostly Peer Users. Next, Intuit has a Posting Delay to filter out Bombay Dancing Girls porn and other Spam, for our protection as forum users.


It's not that no one cares. This is a Peer user community. Unless you see Intuit by the name, no one here is Being Paid to be here. And you were answered 4 days ago. Did you look there, before stating it again?



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